Meet the Unseen Hands

Gil is one of New York City's hardworking building supers. He shares what it takes to keep a building running every day and the work residents rarely see.

This is Gil's story.

Larry has spent years taking care of residents and keeping his building operating.

Hear directly from one of the people working behind the scenes every day to keep New York's housing running.

This is Larry's story.

Alfredo has seen firsthand how changes in New York's housing industry affect the people working inside its buildings.

He shares what happened to the crew that once worked alongside him and how the job has changed.

This is Alfredo's story.

For more than 20 years, Bekim has helped run one of the larger residential buildings in his community.

He has watched the job of a superintendent change firsthand and shares the growing responsibilities and pressures faced by the people who keep these buildings running.

This is Bekim's story.

Robert shares the day-to-day reality of running a New York City apartment building — including resident complaints, inspections, violations, and the responsibility of keeping the building running.

He explains why supers and frontline building workers need to be heard when decisions are being made about New York City housing.

This is Robert's story.

Franklin helps oversee a 250-unit building and knows firsthand what it takes to keep a large New York City apartment building running.

He shares the pressures supers face, the challenges of dealing with complaints, inspections and violations, and why the people doing this work need a stronger voice in conversations about housing policy.

This is Franklin's story.